Exchange/Returns

Can I exchange a product?

Our system can only process purchases and returns. If you would like to exchange a product, we ask that you return your product(s) and re-purchase the product of choice.

How do I return a gift?

Reach out to orders@tisscare.com and let us know the gift-giver’s first and last name.. Please include the order number if you have it. The gift can be returned for store credit.

How do I return my purchase?

MuscleGun does not offer free shipping on returns. If you would like to return your purchase please fill out our return form located on our main menu and on our footer menu.

What is the time limit for returns?

For a full refund items must be postmarked within 90-days of delivery free of dents, scratches, damage and with original packaging.

Any items returned outside of the return policy will be for store credit only.